777cg Privacy Policy

Welcome to the 777cg Privacy Policy. 777cg operates Pakistan's leading online gaming platform, offering cricket betting, live casino tables, slot games, bingo, and fishing games to players across Karachi, Lahore, Islamabad, Faisalabad, and beyond. As part of providing these services, 777cg necessarily collects and processes certain personal data about the individuals who use the platform.

This Privacy Policy is designed to give you a clear, honest, and complete picture of our data practices. We are committed to processing your personal data fairly, transparently, and in accordance with the obligations imposed by our international gaming licence. We encourage every 777cg player to read this document carefully and contact our support team if they have any questions or concerns about how their data is handled.

By registering an account on 777cg or continuing to use the platform after this policy's effective date, you acknowledge that you have read and understood this Privacy Policy and you consent to our data processing practices as described herein.

For the purposes of applicable data protection legislation, 777cg is the data controller in respect of the personal data it processes about registered players and platform visitors. As data controller, 777cg determines the purposes for which personal data is collected and the means by which it is processed.

777cg operates the platform under an international gaming licence. The company's data protection practices are subject to oversight by the relevant licensing authority as part of the ongoing licence compliance requirements. Details of the applicable licensing authority are available from the 777cg support team on request.

All queries, requests, and complaints relating to data privacy should be directed to the 777cg Data Protection team at [email protected]. Please include "Data Privacy" in the subject line of your communication to ensure prompt routing to the relevant team member.

777cg collects personal data about you through several channels:

• Data you provide directly: When you register a 777cg account, you provide us with your name, date of birth, email address, mobile phone number, and residential city. When you complete KYC verification, you provide identity documents such as your CNIC or passport. When you contact support, you provide communication content.
• Data collected automatically: When you access the 777cg platform, our systems automatically record your IP address, device identifiers, browser type, operating system, and session timestamps. This data is collected via server logs and, where you have consented, via cookies and similar tracking technologies.
• Data from payment providers: When you make a deposit or withdrawal via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Visa, or Mastercard, we receive transaction confirmation data and partial payment account identifiers from your payment provider. We do not receive or store full card numbers or mobile banking PINs.
• Data from third-party identity verification services: To fulfil our KYC obligations, we may engage regulated third-party identity verification providers who cross-reference the identity documents you submit against authoritative public and private databases. The results of these checks are shared with 777cg.

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless this is strictly required for a specific KYC or regulatory compliance purpose and you have been specifically informed in advance.

777cg uses your personal data for the following specific purposes:

• Account Management: To create and maintain your 777cg account, process your login credentials, manage your balance, and communicate account-related information to you.
• KYC & Regulatory Compliance: To verify your identity and age (you must be 21 or older), satisfy the requirements of our gaming licence, comply with anti-money laundering obligations, and conduct ongoing transaction monitoring.
• Payment Processing: To process your deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other supported methods, and to process your withdrawal requests to your verified payment account.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct as defined in the 777cg Terms & Conditions.
• Responsible Gaming: To monitor your gaming activity for indicators of problematic gambling behaviour, enforce any voluntary limits or exclusions you have requested, and provide you with responsible gaming support where appropriate.
• Customer Support: To respond to your enquiries, process complaints, and provide technical assistance.
• Marketing Communications: Where you have given your explicit consent, to send you promotional emails, SMS messages, or platform notifications about 777cg offers, new games, and bonuses. You may withdraw your marketing consent at any time via your account settings.
• Platform Improvement: To analyse aggregated, anonymised usage data in order to improve the 777cg platform, fix technical issues, and enhance the player experience.

The 777cg platform uses cookies and similar tracking technologies to improve your browsing experience, maintain your login session, and gather analytics data about how the platform is used.

The following categories of cookies are used by 777cg:

• Strictly Necessary Cookies: These cookies are essential for the 777cg platform to function. They enable you to navigate the site, maintain your login session, and access secure areas. These cookies cannot be disabled without rendering the platform non-functional.
• Performance & Analytics Cookies: These cookies collect anonymised data about how visitors use the 777cg platform, including which pages are visited most frequently and whether error messages are received. This data helps us improve platform performance.
• Functionality Cookies: These cookies remember your preferences, such as your selected language or display settings, to provide a more personalised experience on return visits.
• Marketing Cookies: Where you have consented, these cookies track your activity across the platform to help us deliver relevant promotional content. You may withdraw your consent to marketing cookies at any time via the cookie preference centre accessible in the platform footer.

You may configure your browser to block or delete cookies at any time. However, please be aware that blocking strictly necessary cookies may impair your ability to use certain features of the 777cg platform, including maintaining your login session.

777cg shares your personal data with third parties only in the specific circumstances described below. We do not sell, rent, or trade your personal data to any third party for their independent marketing purposes.

• Payment Processors: We share necessary transaction data with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and card network operators for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: We share your identity document data with regulated KYC and anti-money laundering service providers for the purpose of verifying your identity and age.
• Game Technology Providers: Our game content is provided by third-party software studios. These providers may receive technical identifiers (such as session tokens) necessary to operate their games on the 777cg platform. They do not receive your personal identity or financial data.
• Regulatory Authorities: We are obligated under our gaming licence to share certain player data with our licensing authority and, where required by law, with relevant law enforcement agencies or courts of competent jurisdiction.
• IT Infrastructure Providers: We use regulated cloud hosting and cybersecurity providers to operate the 777cg platform. These providers process data strictly on our behalf under binding data processing agreements that prohibit any independent use of your data.
• Responsible Gaming Organisations: Where a player has activated a self-exclusion at 777cg, we may share limited data with third-party self-exclusion registries to assist in enforcing that exclusion across multiple platforms, in the player's best interests.

As 777cg operates an internationally licensed gaming platform, your personal data may be stored or processed on servers located outside Pakistan. This may include transfers to jurisdictions in which our technology infrastructure providers operate.

Where personal data is transferred internationally, 777cg takes appropriate steps to ensure that your data continues to receive a level of protection that is equivalent to the protections described in this policy. These steps include:

• Entering into binding data processing agreements with all international service providers that impose equivalent data protection standards.
• Using only service providers located in jurisdictions that maintain adequate data protection frameworks as recognised by our licensing authority.
• Applying technical and organisational security measures to data in transit, including end-to-end encryption for all transmissions.

If you have questions about the specific jurisdictions in which your data may be processed, please contact the 777cg support team at [email protected].

777cg retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods required by our gaming licence and applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your account relationship with 777cg, plus a minimum of 5 years following account closure, in accordance with anti-money laundering regulatory requirements.
• KYC Documents: Retained for a minimum of 5 years following account closure or completion of the last transaction, as required by the applicable licensing authority.
• Transaction Records: Retained for a minimum of 5 years following the date of the transaction, for regulatory reporting and dispute resolution purposes.
• Technical & Usage Data: Retained for up to 24 months from collection, after which it is anonymised or deleted.
• Marketing Preferences: Retained for as long as your account remains active. If you withdraw consent to marketing communications, your opt-out preference is retained indefinitely to prevent future unwanted contact.
• Self-Exclusion Records: Retained indefinitely following permanent self-exclusion, to prevent re-registration in violation of the exclusion.

Upon expiry of the applicable retention period, your personal data will be securely deleted or irreversibly anonymised in accordance with 777cg's data disposal procedures.

Subject to applicable data protection law and the limitations inherent in our regulatory obligations, you have the following rights in respect of your personal data held by 777cg:

To exercise any of the above rights, please contact the 777cg Data Protection team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days.

The 777cg platform is strictly for individuals aged 21 years and over. 777cg does not knowingly collect or process personal data belonging to anyone under the age of 21. If we become aware that a registered account belongs to an individual under 21, we will immediately suspend the account, conduct a full investigation, void any associated winnings, and permanently close the account.

If you are a parent or guardian and you believe that a minor in your household has registered a 777cg account or provided personal data to the platform, please contact us immediately at [email protected]. We will investigate and take appropriate action within 48 hours of receiving a verified report.

777cg implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• Transport Layer Security (TLS): All data exchanged between your device and the 777cg platform is encrypted in transit using TLS 1.2 or higher.
• Data Encryption at Rest: Sensitive personal data stored in 777cg's databases is encrypted using AES-256 encryption standards.
• Access Controls: Access to personal data within the 777cg organisation is strictly limited to employees and contractors who require it to perform their specific job function, operating on a least-privilege basis.
• Two-Factor Authentication: 777cg supports and encourages the use of two-factor authentication (2FA) for all player accounts to add an additional layer of protection against unauthorised account access.
• Penetration Testing: The 777cg platform undergoes regular independent security penetration testing to identify and remediate potential vulnerabilities before they can be exploited.
• Incident Response: 777cg maintains a documented data breach response procedure. In the event of a security incident involving personal data, affected players will be notified without undue delay in accordance with our regulatory obligations.

While 777cg takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are also responsible for maintaining the security of your own account by keeping your password confidential and notifying 777cg immediately of any suspected unauthorised access.

777cg reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes to applicable laws or regulations, or developments in the services we provide. All updates will be effective from the date stated at the top of the revised policy.

Where a change to this Privacy Policy is material — meaning it significantly affects how we process your personal data or the rights available to you — we will notify registered 777cg account holders by email or via a platform notification at least 7 days before the change takes effect.

We encourage you to review this Privacy Policy periodically. The most current version of the policy will always be accessible at 777cg.net/privacy-policy. Your continued use of the platform following a policy update constitutes acceptance of the revised terms.

If you have any questions, concerns , or complaints about this Privacy Policy or the way 777cg processes your personal data, please contact our Data Protection team:

• Email: [email protected]
• Subject Line: "Privacy Query" or "Data Protection Complaint"
• Response Time: Within 5 business days for acknowledgment; within 30 days for full resolution

If you are not satisfied with the 777cg response to a data protection complaint, you have the right to lodge a complaint with the relevant data protection supervisory authority in the jurisdiction where you reside or where the alleged breach occurred. Details of the applicable supervisory authority can be provided by the 777cg support team on request.